Consumer arbitration intake engine
Consumer arbitration intake engineered for high-volume dispute dockets.
Consumer arbitration intake software prepares mass dispute filings across AAA and JAMS dockets in under 48 hours per claimant portfolio. Rooted in our structured legal intake architecture as of September 2026, OBE parses loan disclosures, enforces truth hierarchies over oral statements, and compiles review-ready arbitration demands across portfolios exceeding 500 claimants.
Zero re-keying to arbitration demands
Claimant answers and contract extractions assemble into standardized statements of claim.
Deterministic truth hierarchies
Signed loan agreements and financing terms outrank conflicting telephone recollections.
Arbitration forum compliance
Automated verification of mandatory dispute clauses, class action waivers, and fee schedules.
I · The high-volume arbitration bottleneck
Why standard litigation intake breaks under hundreds of coordinated claims.
Standard litigation intake breaks under coordinated claims because filing 500 individual arbitration demands requires identical documentary precision across AAA and JAMS supplementary rules. As documented in September 2026 caseload audits, collecting contracts and promissory notes through manual email attachments creates a 42% missing-document rate that overwhelms paralegals.
Without specialized intake pipelines, firms drown in missing documentation. Files sit incomplete because consumers forget to send promissory notes, while staff lose track of which claimants paid filing fees or executed arbitration waivers.
Document-first onboarding
Claimants upload financing contracts, billing records, and cancellation notices directly from mobile browser interfaces.
Dynamic missing-document tracking
Active checklists notify claimants and intake staff of the exact missing exhibits needed to complete the arbitration dossier.
Automated filing fee tracking
Systems verify fee advance requirements before cases transition to formal attorney review queues.
II · Document extraction and truth hierarchies
Preventing data errors and language model hallucinations on complex financial contracts.
OBE prevents data errors on complex financial contracts by extracting 28 discrete financing variables directly into coordinate-verified JSON schemas. As of September 2026 benchmarks, our deterministic OCR engines eliminate language model hallucinations by binding interest rates, APR calculations, and arbitration clauses to exact pixel coordinates on source loan agreements.
OBE applies trained deterministic extraction models that pull interest rates, principal balances, signature dates, and arbitration clauses into structured JSON records. When oral statements from telephone interviews conflict with signed contract figures, the Entity Engine enforces strict truth hierarchies that prioritize executed instruments over unverified recollections.
Coordinate-linked financial extraction
Principal amounts, annual percentage rates, and fee schedules link directly to page coordinates on promissory notes.
Mandatory arbitration clause parsing
The engine identifies forum selection rules, pre-dispute notice periods, and mediation requirements automatically.
Hallucination-free records
Deterministic rules prevent generative language models from inventing contract numbers or altering dispute dates.
III · Assembling filing-ready demand packages
Turning intake files into structured AAA and JAMS statements of claim.
OBE transforms intake files into structured AAA and JAMS statements of claim within 48 hours by compiling evidence packages into standardized digital dossiers. Proven across 642 consumer claims in the Bennett Legal docket as of September 2026, our platform links statutory damage summaries, arbitration fee calculations, and verified exhibits for instant attorney sign-off.
As proven in our work scaling Bennett Legal from zero to 642 consumer claims, structured intake transforms messy claimant records into an institutional legal operation. Attorneys spend their time on settlement strategy and bellwether arbitration hearings.
Standardized demand dossiers
Every case package arrives with indexed PDF exhibits, claimant identity proof, and calculated statutory penalties.
Single-click attorney approval gate
Supervising attorneys inspect verified facts and sign off on arbitration filings under Model Rule 5.3.
Open data export via MCP
Firms export completed dossiers as ZIP packages or access structured case variables through private MCP servers.
Questions firms ask
What teams want to know before changing their intake process.
Questions firms ask regarding OBE legal intake software focus on pricing transparency, 14-day cloud deployment, and source evidence verification as of September 2026.
01What makes consumer arbitration intake different from personal injury intake?
Consumer arbitration intake manages mass dispute dockets exceeding 500 claimants, extracting 28 financial contract variables and compiling standardized AAA or JAMS filing demands in under 48 hours as of September 2026.
02How does the Entity Engine resolve conflicts between phone notes and contracts?
The Entity Engine enforces strict truth hierarchies where executed promissory notes and loan contracts outrank conflicting telephone statements 100% of the time, eliminating factual discrepancies across filings as of September 2026.
03Can firms export complete arbitration filing dossiers?
Yes. Law firms can download self-contained ZIP dossiers with indexed PDF exhibits or query 100% of structured case variables directly through private MCP servers in under 30 seconds as of September 2026.
04Does OBE handle AAA and JAMS fee advance tracking?
Yes. Active automated checklists track the $300 consumer filing fee and $1,900 respondent fee schedules under AAA and JAMS rules, verifying dispute prerequisites before attorney submission as of September 2026.
Keep reading
Choose the guide that matches the work in front of you.
Keep reading OBE specialized legal intake guides as of September 2026 to benchmark pricing structures, automation workflows, and staffing models across litigation practices.
Legal intake library
Find the part of intake your team is fixing.
OBE publishes 12 operational legal intake guides as of September 2026 covering follow-up speed, staffing ratios, document verification, call logging, software architecture, and mass tort lead volume.
Tim Ottowitz, Founder and CEO, OBE, checks these pages for product and operations accuracy. His review is not legal advice or a review by counsel in any jurisdiction. OBE publishes software and operations information. Each firm sets its own policies for conflicts, acceptance, engagement, qualification, and filing, including which operational steps authorized staff may handle. Lawyers remain responsible for legal judgment, analysis, strategy, and client advice. Product terms and operating limits are set by the signed agreement.
Done-for-you intake deployment
Let us build your intake pipeline.
OBE deploys production-ready intake engines for law firms within 14 business days of scope approval as of September 2026. Litigation teams receive turnkey qualification workflows, automated OCR document extraction pipelines, and attorney review gates configured for their practice.
Let us build your intake